Privacy Policy

Thank you for choosing ActiveCRM and ActiveTrack (the "Apps"), products of ActiveCRM ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of the personal data you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Apps and services.

1. Information We Collect

We may collect the following types of information from users of our Apps:

a. Personal Information

When you register for an account or use our services, we may collect the following personal information:

• Name
• Email address
• Phone number
• Birth date
• Height, weight, and other health-related information (only with your consent)
• Payment and billing information

b. Usage Data

We collect information on how our Apps are accessed and used. This data may include:

• Device information (e.g., device type, operating system)
• Log data (e.g., IP address, browser type, and version)
• App activity (e.g., features used, time spent, errors encountered)

c. Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to collect information about your interaction with our Apps and improve your user experience.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our Apps and services
• Process payments and manage subscriptions
• Improve and personalize your user experience
• Communicate with you about updates, announcements, and customer support
• Analyze usage patterns to enhance our features and performance
• Ensure compliance with legal and regulatory obligations

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

a. Service Providers

We may share your information with third-party vendors who provide services on our behalf, such as payment processing, cloud storage, analytics, or email delivery. These vendors are required to handle your data securely and only for the purposes specified by us.

b. Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from government authorities (e.g., courts or law enforcement).

c. Business Transfers

If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to the terms of this Privacy Policy.

4. Data Security

We take the security of your personal information seriously and use commercially reasonable safeguards to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete data.
• Deletion: Request the deletion of your personal data (subject to legal requirements).
• Data Portability: Request a copy of your data in a machine-readable format.
• Opt-out: Opt-out of marketing communications or withdraw consent where applicable.

To exercise any of these rights, please contact us at support@activecrm.fitness.

6. Retention of Information

We retain your personal data for as long as necessary to provide our services or as required by law. Once your data is no longer needed, we will securely delete or anonymize it.

7. Children's Privacy

Our Apps are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take immediate steps to delete it. If you are a parent or guardian and believe we have collected information from your child, please contact us at support@activecrm.fitness.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. The date of the latest revision will always be indicated at the top of the page.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: support@activecrm.fitness